SANDRA B.'s review of RentGrow


Customer Reviews & Ratings
Complaint Posted 6/6/2019
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June 6, 2019 I am writing this review against RENTGROW because I applied to an apartment complex and was told that there was a civil suit against me. I filed a dispute with their company and then found out that they send the disputes to TRANSUNION DATA SOLUTIONS. Afterwards I contacted the appropriate court house and retrieved a copy of the report that states the case had been discontinued June 2013. The court documented also stated that the case was NOT pending. It was CLOSED JUNE 2013. I also forwarded RENT GROW copy of court document also with my dispute. I also tried to contact the previous slum Landlord, SNC PROPERTIES LLC, and found that they were no longer in business. I forwarded to RENNT GROW this information and I was told that they can't use this information, that they can't even send the company a Certified Letter return Receipt Required if they couldn't call, but I guess because they are a "software" company that they can't use their brains! RENT GROW WAS NOT INTERESTED IN ANY OF THESE FACTS!. THEY DON'T CARE ABOUT YOOUR SITUATION OR HOW WHAT THEY DO CAN AFFECT YOUR LIFE!!! So I contacted TRANSUNION DATA SOLUTIONS back when the apartments were told by RENTGROW that there was NO CHANGE, only to be told by a supervisor named Abraham that in fact they told RENT GROW that the case against me was in fact DISCONTINUED. Abraham gave me the information to obtain the correct information from TRANSUNION DATA SOLUTIONS. I've done that. When I contacted RENT GROW back I was told their only obligation is to tell the apartment complex that there is a record. Duh, I found out there was a record! These people do NOT care about what is truth. No brains is required to work at this company! All they have to do is hit the SEND BTTON. The person I spoke to today told me that they are just a "software company". I was like WOW! I am fully disabled. RENT GROW should be shamed and have a NO star rating. I hope my review helps someone else. Sandra B. Witihn 30 days I received a notie from the apartment complex that nothing had changed.
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Hours   Phone   (800) 736-8476 Address   307 Waverley Oaks Road   Suite 301
Waltham, MA 02452
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