Lissette E.'s review of Minipocketrockets.com

Minipocketrockets.com

         
Customer Reviews & Ratings
Complaint Posted 4/21/2016
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THIEFS!! RAGGEDY UNPROFESSIONAL BUSINESS
THIS IS THE MOST UNPROFESSIONAL BUSINESS EVER! THE CUSTOMER SERVICE NEVER PICKS UP THE PHONE! THE HELP DESK IS JUST THROUGH EMAIL!! they do not service your products! they only send pictures and email. The Customer service reps are RUDE AND NASTY!! MANAGERS AND SUPERVISORS NEVER RETURN PHONE CALLS . THEY SEND YOU USED PARTS AND PRODUCTS!! I RETURNED MERCHANDISE BACK IN JANUARY IT IS NOW MID APRIL ADN THEY STILL HAVENT GIVEN ME MY CREDIT FOR THE PRODUCTS RETURNED!! THEY ARE THEIFS!! THEY TRY TO KEEP YOUR MONEY AS LONG AS POSSIBLE!! THEY MAKE EXCUSES SAYING THAT MY PAPER WORK DID NOT STATE I WANTED CREDIT.. MAKES NO SENSE I EVEN FED EX IT SO I CAN TRACK IT AND MAKE SURE THEY RECEIVED WITH A NOTE STATING WHY IT WAS RETURNED AND THAT I WANTED MY MNEY BACK. EVERYTHING WAS DONE PROPERLY AND UNUSED ITEMS RETURNED ON TIME.. I KEEP EMAILING THEM , LEAVING MESSAGES ADN THEY DONT RETURN MY PHONE CALLS OR EMAILS. THE REPS KEEP TRANSFERRING ME AROUND. THE PRODUCTS ARE CHEAP!!
 
 
 
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Additional Business Information
Hours   Phone   (858) 349-7777 Address   P.O. Box 38
San Gabriel, CA 91778
Website   http://www.minipocketrockets.com Email   customercare@minipocketrockets.com
Contact   Danielle Ericksen Other  
 
 
 
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