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Review 6/2/2011
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This company is horrible! If you are considering doing business with them ... RUN AWAY!
They sent me an UNSOLICITED package of posters. From what I can determine, this was done because the prior owner of my business purchased something from them at one time. We never ordered ANYTHING from them - but got a bill for $267.43 for the garbage they sent! I contacted their customer noservice department on numerous occasions. Most of the time I just spent on hold. When I was finally able to speak with a person, they said they would have to research my account and promised to call back - which they never did. I asked to speak with supervisors/managers and was put on indefinite hold.
So I turned to written communication ... which they ignored. Then I send a registered, certified letter stating the facts. Their response was to turn my company over to their collection agency. So now I'm in the process of dealing with that.
And if you have any doubt about my review - checkout the 155 complaints listed by the Better Business Bureau for Ontario, CA. Check it out at: www.la.bbb.org/Business-Report/Personnel-Concepts-Limited-51000493.
On May 25, 2011, this company's accreditation with the BBB was revoked by the BBB's Board of Directors!!! Read details at the above url.
So read the other reviews and then run away!!
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