Lisa J.'s review of Total Body Experts

Total Body Experts

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Customer Reviews & Ratings
Review Posted 11/12/2020
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Total Body Experts/ Studio Cycles
I purchased an AC PerformanceBike from Total Body Experts/ Studio Cycle in November. I received the bike sooner than promised. Unfortunately, the bike had an issue with the Flywheel. I immediately called them, and within 15 minutes, a representative by the name of Owen called me back. I explained the situation, and he promised to remedy it. After I hung up the phone, I read past reviews on the company and got nervous, thinking I may have made a mistake with this business. NOPE!! Owen had a replacement bike within 24 hours at my house. The bike was perfect! I was thrilled! Every business needs an OWEN. He took responsibility for the problem and quickly resolved it. This company stands behind their product! Excellent customer service!
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website Email
Contact   Marc Erickson Other  
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