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Total Body Experts/ Studio Cycles
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I purchased an AC PerformanceBike from Total Body Experts/ Studio Cycle in November. I received the bike sooner than promised. Unfortunately, the bike had an issue with the Flywheel. I immediately called them, and within 15 minutes, a representative by the name of Owen called me back. I explained the situation, and he promised to remedy it. After I hung up the phone, I read past reviews on the company and got nervous, thinking I may have made a mistake with this business.
NOPE!! Owen had a replacement bike within 24 hours at my house. The bike was perfect! I was thrilled! Every business needs an OWEN. He took responsibility for the problem and quickly resolved it. This company stands behind their product! Excellent customer service!
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