Beauty Encounter

1.4 star rating Rating - based on 12 reviews & complaints
We provide retail sales of beauty and personal care products by internet services.  
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Beauty Encounter Categories
Cosmetics

          36155 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 1/14/2021
Buyer Beware!
I ordered a perfume, Amazing Grace parfum spray and was exited to receive it, as it is my favorite. When I sprayed it on my wriists, all I smelled was Alcohol and a faint smell that was most definitely NOT Amazing Grace. As I read other reviews th... Read More »
 
 
 
Complaint Posted 12/16/2019
BUYER BEWARE
2 minutes ago
BUYER BEWARE!!!!! I paid extra for shipping to guarantee my product arrives here by the 23rd, it's a Christmas gift. Checked tracking, it's arriving on the 26th, so basically useless to me at this point. I called and they tried to s... Read More »
 
 
 
Complaint Posted 10/22/2017
They're trying to scam me.
I ordered an item by mistake from them on ebay and returned it on my dime, the item was delivered back to them and they won't refund me, instead they are requesting for me to "cancel" the order, which would mean that they don't have to send me a r... Read More »
 
 
 
Review Posted 3/11/2017
Fake perfume
Order Amouage Ciel 3.4 oz it is fake does not smell like previous ones I have purchased. Contacted Beauty Encounter they did not respond. Beware will not purchase again out $150.00 Read More »
 
 
 
Complaint Posted 10/10/2013
Gross Counterfeit makeup
I received a rusty dirty blush compact that is too gross for even a dog to use. This company is a bunch of con artists. Whoever put this in the box and sent it to me knew good and well it was unusable. Not to mention COUNTERFEIT. When I contacted... Read More »
 
 
 
Complaint Posted 6/7/2013
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be aware of counterfeit perfumes on site
Please be aware that this site sales counterfeit perfumes. I purchased Opium eau de toilet on 6/13. The smell was closed to original but had a sugar burn hint in it and after spraying it lasted only for 1/2 hour instead of at least 6 hours as the... Read More »
 
 
Business's response - by Jackie L.on 6/7/2013
Dear Ro K, We regret to hear that you are not happy with the fragrance you purchased. Please contact us at 888-844-7730 or info@beautyencounter.com and one of our Customer Care team will be happy to assist you with getting you a replacement or re... Read More »
 
Review Posted 10/11/2012
empty package
I ordered 2 nail polishes from OPI and received an empty package. I want my money back. I have called all the numbers provided on their website and I cannot get an answer. I sent an email so we shall see what happens. What kind of business does no... Read More »
 
 
 
Complaint Posted 11/22/2011
Review 11/22/2011
I bought one item from this site and have since received questionable txt messages. It's one thing to receive spam emails, but spam txt messages...really? I received a txt supposedly from Bank of America stating my card has been deactivated and ga... Read More »
 
 
 
Complaint Posted 11/11/2011
Review 11/11/2011
I bought one item from Beauty Encounter and have been bombarded with spam ever since. All my attempts to unsubscribe have failed. For the first five emailed adverts, I tried responding with "UNSUBSCRIBE" in the header. The ads kept arriving. The... Read More »
 
 
 
Complaint Posted 2/5/2011
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Review 2/5/2011
Needed hair color for a client and saw this company online. Called them to make sure they had product and could get it here by date needed. Also confirmed over phone of address and shipping method.

Called them after not receiving it and was to... Read More »
 
 
Business's response - by Jackie L.on 10/10/2011
Hi Andrea, we shipped the product to the exact address given to us by you. Our shipping info is clearly listed on our customer care pages. Please call us at 1-888-844-7730 if you have any questions. Read More »
 
Complaint Posted 1/15/2011
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Review 1/15/2011
Post: 270532
Beautyencounter.com
Beware this seller. I ordered Estee Lauder Perfectionist 1.7 fl. oz. and received a Perfectionist product that has not been produced for a decade and was obviously old (yellow/gummy consistency. It was the orig... Read More »
 
 
Business's response - by Jackie L.on 10/10/2011
Hi, We do apologize that you receive the product is such a condition. Please call our customer care department at 1-888-844-7730. We will make this right for you. Read More »
 
Complaint Posted 10/14/2010
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Review 10/14/2010
DO NOT BUY FROM THIS COMPANY!!!!! Beware of this rip off!!!!
I ordered a bar of soap for 20$. They sent me the bottle of perfume instead. I called them to tell them about their error and they told me that I had to send it back. I told them that t... Read More »
 
 
Business's response - by Jackie L.on 10/10/2011
Hi, We do apologize that you receive an incorrect item. Please call our customer care at 1-888-844-7730 so we can get the correct item sent out to you. Customer Care Read More »
 
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 5:00PM Phone   (888) 844-7730 Address   18480 Pacific Street
Fountain Valley, CA 92708
Website   http://www.beautyencounter.com Email   manie@beautyencounter.com
Contact   Manie Praksathong Other  
 
 
 
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