J S.'s review of Community Tax

Community Tax

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Customer Reviews & Ratings
Complaint Posted 9/4/2018
. 1
. 0
Mediocre at Best
We owed back taxes for a few years. Community Tax was able structure a repayment plan with the IRS, but they were not able to reduce the amount we owed or negotiate a payment plan we could afford. Worse than that, they made several filing errors that required me to re-file state taxes (and tried to charge me $800 to fix their mistakes). I also have to amend the returns they prepared to reflect deductions they missed. Our case managers changed weekly (one would disappear and no one would let us know), so it was hard to stay in touch and monitor progress. For $2,200, I expected a lot more. Wish I'd put that money toward our tax bill instead of working with them.
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Additional Business Information
Hours   Monday - Friday 8:00am - 8:00pm
Saturday 9:00am - 5:00pm
Sundays by Appointment
Phone   (877) 971-3232 Address   6232 N Pulaski Road, Suite 300
Chicago, IL 60646
Website   http://www.communitytax.com Email   info@communitytax.com
Contact   Customer Service Other  
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