Shirley J.'s review of Community Tax

Community Tax

Customer Reviews & Ratings
Complaint Posted 4/14/2021
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Do not be vulnerable
This is the BIGGEST SCAM!!! They didn't save us one red cent! We paid them over $3,000 for services. First service was to STOP penalties and interest which they did NOT DO. The original payment that we were supposed to be set up is much more than agreed and now they say we owe almost $10k MORE than what we owed (according to the IRS) when starting. We had them file our 2019 taxes (which was another $800 service we paid to them) so that we could keep it all together, in which we made 4 payment installments for to the IRS, only to have Michelle call us today to say we still owe for 2019. Seriously? They do not know what is going on half of the time with our case. I could've gone through the IRS myself to set up an installment plan, which is ALL they have done and in this agreement that Michelle sent us today, it actually states that interest and penalties will STILL ACCRUE!!! I would NOT recommend this company to anyone! I would love to hear from anyone else who has been unbelievably disappointed by this company and thrown money out the window for their services! My husband and I DESERVE a refund for promises unfulfilled! We don't have money to throw away, hence the reason we contacted them.
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Additional Business Information
Hours   Monday - Friday 8:00am - 8:00pm
Saturday 9:00am - 5:00pm
Sundays by Appointment
Phone   (877) 971-3232 Address   6232 N Pulaski Road, Suite 300
Chicago, IL 60646
Website Email
Contact   Customer Service Other  
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