rodney h.'s review of Cross Country Auto Transport

Cross Country Auto Transport

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Customer Reviews & Ratings
Complaint Posted 9/28/2009
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Review 9/28/2009
I would NEVER do business with this company again! They led me to believe that they were owners of the trucks when they actually are brokers which you don't learn until after you pay the deposit. But that is far from the worst of it. They said they would pick my car up from my home but when I spoke with the dispatcher on the day before my pickup he said they needed to meet me somewhere off the freeway. Since they already had my money I agreed to park my car at the airport. When they delivered my car it was three days late and again the driver would not deliver to my house as promised he instead met me off the freeway. But still this isn't the worst part, when I took ownership of my car and as I was unloading I Noticed the strong aroma of cigarette smoke in my car and when I was unloading my car I noticed that THEY WENT THRU MY CAR and opened a bottle of wine that I had HIDDEN in the car trunk underneath some clothes. The driver left the cork laying in the trunk with the bottle half full. When I called to complain the dispatcher gave the driver my contact info and the driver called and used swear word after swear word to deny he did this (of course he would wouldn't he?) This was a very bad experience and I suggest everyone stay far away from this company
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Additional Business Information
Hours   Phone   (888) 546-6683 Address   2450 West Sample Road #11
Coconut Creek, FL 33073
Website   Email
Contact   Luis Molina Other  
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