Emily R.'s review of L.A West Insurance Services

L.A West Insurance Services

Customer Reviews & Ratings
Complaint Posted 2/14/2011
. 1
. 0
Review 2/14/2011
My auto insurance policy lapsed recently and my insurance company couldn't reinstate my policy, so it would take over a week to get insurance through them. I wanted to get insurance same day so I would be covered until I could get my old plan back up & running. LA West got my info via a referral website & called me. The agent was very nice & seemed knowledgeable. I reiterated the fact that I was looking for the cheapest option possible & that I intended to go back to my insurance company after a month or two. She said it was no problem & found a plan that was in my budget. I asked her if she was sure that there were no other fees, and that I could cancel my insurance policy after such a short time. She guaranteed me that there were no extra fees or set-up fees and canceling would not be a problem. I gave her my credit card number & she said I had to e-sign a document so they could activate my policy. I received the contract in my email and it stipulated that in signing it, I would be signing over power of attorney & would pay a $150 brokers fee! Perhaps the power of attorney thing is standard when going through a broker (although I don't see why), but I was never made aware of the brokers fee. I can only assume the agent was hoping I would hastily sign the document & be bound to it. I called the company back to tell them no way & to refund my credit card which they had already charged. (before I had even signed anything!)I know brokers need to get paid, but I figured they got a commission from the insurance companies. I wonder how many people have been duped into signing & being bound to a contract they didn't want to be in. I feel the tactics of this agent were very deceptive.
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Phone   (323) 661-2092 Address   5977 West Sunset Boulevard
Hollywood, CA 90027
Website   Email   rubenhakimian@gmail.com
Contact   Ruben Hakimian Other  
© Copyright 2017 TrustLink All Rights Reserved.