Nichole S.'s review of Lower Price USA

Lower Price USA

Preferred Members
Natural Area Rugs
5.0 star rating 2382 miles
Brake Performance
3.2 star rating 2388 miles
Barberas Autoland
24 miles
JB Merchant Capital
4.7 star rating 24 miles
Customer Reviews & Ratings
Complaint Posted 12/6/2011
. 1
. 0
I purchased a cell phone cover that broke within 4 days of me having it. I contacted the seller and gave them my information and they said they wanted to make it right by sending me an item of my choice, so I just asked them to send me another identical case. They told me I had to call. I am on government pre paid cell phone service with 200 minutes a month. If I go over that monthly limit of minutes then I have no way to make doctors appointments or anything, so why would I need to call them when they have my address to send me the replacement item. They wrote me back and told me that if I didn't call then the feedback on amazon will still stand. Well okay, fine. This is not the first time I have ordered from them either. They just lost a customer. RUDE PEOPLE. HORRIBLE CUSTOMER SERVICE.
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Additional Business Information
Hours   Phone   (909) 595-1200 Address   2143 Dublin Lane, Suite 2
Diamond Bar, CA 91765
Website Email  
Contact   Customer Service Other  
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