Jake J.'s review of Minipocketrockets.com


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Complaint Posted 8/7/2012
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Ok So this is the first time in my life that I am writing a review... My experience with this company was so bad that I was left with no choice but to make the effort of writing a review. So the deal is I bought a bike for my nephew of 7 years. They took long to send me the bike. No problem. Now when the bike arrived, the carburetor was leaking gas like crazy and a couple of the plastic parts were missing. I happen to be a very laid back person so I didn't say or do anything but instead got back online, went to their website and ordered another carburetor not thinking that it was their fault. Man! Did that Carburetor take time to arrive. Now If only I could have posted the picture of this piece of C*** carburetor that they sent(sold) me, maybe the next person to read my review would understand what kind of company minipocketrockets is. I mean a Used piece of junk, I literally could have found something better at an outdated junkyard. So, I decided to send them a little e-mail to understand and also let them know what was going on. They replied to me to call on a toll free number. Every time I call that number I am left on the phone hearing a machine telling me that they are experiencing an unusual high call volume until I loose patience and hang up. LOL. That's after 45 minutes listening to that machine. Now I took sometime to go online and check reviews on the company to have a better idea of the company I was dealing with. Wow! Was I surprise to realize that I was not just unlucky, it is a company renowned for that. Now my problem is no longer the money I lost... It's the danger that these bikes are to children receiving them. I mean if customers keep receiving bikes with all kinds of problems, among them, gas leaking all over, tires blowing up and etc... How much danger are we exposing our kids to by buying these junks. I knew I should have gone to a renowned brand such as Yamaha, Honda, Kawasaki or Suzuki but their bikes were kind of nice. They looked good so I was like why not, I want my nephew to have the hottest, nicest bike. The only fishy thing was that they were cheaper. Now I am asking myself how the heck can a company like this operate in a country such as THE UNITED STATES OF AMERICA?!?!?!?!? Why are they not closed yet? How can their be so many bad reviews of dangerous scenarios and this company not only still operates but have the audacity to be arrogant with customers? Now If someone wants to bring up a lawsuit against Pocketrocket and needs more people to testify, please DO NOT hesitate to contact me on jajakout99@yahoo.com. Now if by any chance, someone from pocket rocket is reading this, please consider stopping or at least consider selling decent merchandises because some kids might get hurt from your negligence. Please consider it.
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Additional Business Information
Hours   Phone   (858) 349-7777 Address   P.O. Box 38
San Gabriel, CA 91778
Website   http://www.minipocketrockets.com Email   customercare@minipocketrockets.com
Contact   Danielle Ericksen Other  
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