R A.'s review of Phoenix Environmental Design, Inc.

Phoenix Environmental Design, Inc.

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Customer Reviews & Ratings
Complaint Posted 5/11/2021
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Stay away unless getting incomplete orders and rudeness is something you want.
Business shorted me on my order. When brought to owner "Chad's" attention he was rude. Never offered up an apology and couldn't understand why a customer would have been upset that an order was shorted. He then continued to be rude about the situation asking what did I want. I simply stated that I wanted the 2nd jug that I paid for. He then continued his rudeness to the point of saying well we could just refund you for the second jug. I told him that if I only needed 1 jug then I would have ordered just 1 that I needed two. He then got belligerent to the point the call got disconnected. I called him back asking if this is the customer service one should expect from his business and he continued on his tirade threatening to hang up on me. A refund for the second jug was issued along with the rude comment of, "go buy it from some one else." So no, I can not recommend this business unless you like not getting your full order and a complete attitude when you bring it to their attention.
 
 
 
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Additional Business Information
Hours   Mon-Sun: 24 Hours Open Phone   (712) 266-5405 Address   1134 Belmont Blvd
West Richland, WA 99353
Website   https://www.pedchem.com/ Email   info@pedchem.com
Contact   Chad Gill, Owner Other  
 
 
 
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