HireRight, Inc.

1.2 star rating Rating - based on 173 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
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HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/9/2021
The company is a lier
They told me they cannot hear back from my school to verify my education. But I reached out to the school office and they never received the request from HireRight. My school office tried to help by reaching out to them but they don't even reply.... Read More »
 
 
 
Complaint Posted 12/3/2020
Worst Experience Ever
I been waiting on my background check to clear for almost 3 months. 3 months without income is not a pleasant experience. With the holidays fast approaching I could use this job Whenever I contact Hireright they blame it on covid slowing the court... Read More »
 
 
 
Complaint Posted 11/30/2020
Taking over two months and several phone calls and emails with not success to get a personal copy of my background report
The customer service responses seem to be quick at the beginning. But the customer service can do nothing to ensure that something actually occur. I received an email that I could view my background report through a link after a background check... Read More »
 
 
 
Complaint Posted 10/20/2020
Awful! Completely Awful!
It’s been a whole month and I’m still waiting for my background to clear. This place is unprofessional and ridiculous. I’m gonna have to move on to another job cuz this is taking way too long. Just plain ridiculous. Read More »
 
 
 
Complaint Posted 9/23/2020
BEWARE
They do NOT provide a background check, they ask the applicants for sensitive information such as Credit card number and tax forms Nobody is privy to this information that is not financing a line of credit for you. Please do not provide them any i... Read More »
 
 
 
Complaint Posted 8/20/2020
Absolutely horrible
They do not do background checks well at all. All they do is demand that you find paystubs constantly. They don't even ping you updates in timely manners so you'll constantly be blindsided by their updates. You do your own background check and wil... Read More »
 
 
 
Complaint Posted 8/20/2020
Completely lacking in customer service
This company has no customer service whatsoever. I am driven to the extreme of an online complaint because for the past 3 months since our person who contacted Hireright passed suddenly, repeated emails and phone calls have netted me nothing. No a... Read More »
 
 
 
Complaint Posted 8/17/2020
Incompetent and Immoral
Please STAY AWAY from this company. They haven't completed my criminal background check since mid-March. After 5 months incompetence their unreasonable excuses, my hiring company decided to go for another vendor to do the work HireRIght never comp... Read More »
 
 
 
Complaint Posted 8/4/2020
Lousy
I almost lost a new job opportunity because of Hire Right. Reading through the recent reviews, my experience with this firm was exactly the same. They could not seem to "get in touch" with my previous employer, despite FOUR contact numbers provide... Read More »
 
 
 
Complaint Posted 7/6/2020
DO NOT TRUST THIS COMPANY
It’s very unfortunate that many reputable employers use this terrible outsourced company to handle sensitive information of prospective employees. Dealing with HireRight has been my worst nightmare! Believe it, folks! The reviews are ALL TRUE! Thi... Read More »
 
 
 
Complaint Posted 7/1/2020
HireRight is a nightmare on elm street
I applied for a job that used HireRight and it has been a nightmare. I've had several jobs through out my career and NEVER HAD THIS ISSUE. After the pandemic as you know most people had to find another job. I applied for several company and receiv... Read More »
 
 
 
Complaint Posted 6/9/2020
Incompetent: Avoid At All Costs
Any company who has employees who cannot open a ZIP file and who encourages broadcasting private information across the web IS NOT reliable or trustworthy. Read More »
 
 
 
Complaint Posted 6/9/2020
WORST COMPANY EVER
They do not know how to do a background check. They overlook information, They asked me to provide W2s and pay-stubs to verify previous employment because they couldn't reach my previous employer even though I had given them the employment verific... Read More »
 
 
 
Complaint Posted 4/29/2020
Total Incompetent Worst company ever
Th e worst company ever. They donot know anything about background verification. They will ask u all documents. but still they cannot complete. Because of this I lost job. Employer should aware about that before doing background check through hi... Read More »
 
 
 
Complaint Posted 3/31/2020
Total Incomeptence
I have had to work with this company going back and forth for MONTHS because they are so incompetent. How are they possibly still in business, if they cannot even do a background check? I have had to go through the IRS, contact previous employers,... Read More »
 
 
 
Complaint Posted 2/7/2020
Incompetent, Lazy, Horrible, Sleezy!
HireRight is incapable of thoroughly completing their investigations and reporting ACCURATE information. Please don't use them to screen applicants. They are incompetent. They will cause a headache for both the employer and potential employee. A j... Read More »
 
 
 
Complaint Posted 1/30/2020
Endless spam calls for SSN since giving them my info._BEWARE
the spam calls started within hours of filling out my information online and the scammers call me by my full name ... no issues until i started my "background" check... you have to be sceptical of the company who you are applying too if they use t... Read More »
 
 
 
Complaint Posted 1/24/2020
Incredibly Poor Service
HireRight must be the 'lowest bidder' for a background check company. It's going to take them three weeks to obtain a college transcript. I called the college and obtained an official transcript in two days. It is evident this company should not b... Read More »
 
 
 
Complaint Posted 1/8/2020
Completely inept company.
Why is it my job to provide a background check company every tax document, current phone number, and record of jobs I worked at five to six years ago!? Constantly sending me emails saying they couldn't get in touch with Employer X, please provide... Read More »
 
 
 
Complaint Posted 11/8/2019
You are a horrible company
I've never had issues with a background check in the past, and I've even been cleared for a top-level security clearance from the government. You guys say you couldn't verify a job I had from 9 years ago and when I try to call the line says "Due t... Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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