Gary G.'s review of ACE Industrial Supply, Inc.

ACE Industrial Supply, Inc.

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Complaint Posted 10/24/2012
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Salesmans code was SUC .. that fits
I was always told to check out a company before buying anything from them...guess I should have done it this time.. After many calls from the salesman (SUC) The final call was when he said "Have a got a deal for you"..I am going to send you a free saw, free gloves, free extention cord, free handcleaner, and a free screwdriver set. Of course I said "whats the catch"...All you have to do is purchase 20 circular saw blades for $80...I will give you 30 days to pay...and free shipping....I said ok....With the tools I get a invoice for $429...Now I am getting harasssed by the company with them saying that i confirmed the order...Yes I confirmed the order, but not the price...After reading all the similiar stories that happened to other hard working contractors etc...My business with this company is done. I have turned over my paperwork and my recorded conversation with the salesman to my attorney.....We will be waiting for a new invoice for $80 as agreed...
 
 
Business's response - by David M.on 12/27/2012
We have attempted to contact this individual and have had no response. The Salescode SUC showed no response either, so we are presuming the issue was resolved with a simply price adjustment. Respectfully, David Meininger Compliance Dept. 800-223-3129 Ext 1116
 
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Additional Business Information
Hours   Monday thru Friday 6am-4pm (PST) Phone   (818) 252-1981 Address   7535 San Fernando Blvd.
Burbank, CA 91505
Website   http://www.acetools.com Email   dmeininger@acetools.com
Contact   David Meininger Other  
 
 
 
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