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Review 1/11/2011
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I tried contacting Affliction in late february about a $158 defected sweater that fell apart after wearing it once. I resent the email every few weeks after hearing no response. Finally, In May, they get back to me. After 3 more months, in July, They told me to mail back the sweater with replacement items I would like in return. I did so, then heard no response from them. 2 months later, after i threaten to get a lawyer, they ask what replacement items I would like, again. The replacement items I asked for originally were now out of stock. At that point, I take four months to order a replacement Item, again, since EVERYTHING is always out of stock (& not to mention I been little preoccupied with a friend passing & me moving away to school). To remind you, this is after 8 months of neglect on thier part. When I order my replacement item, customer service blows me off again. So I found the company on facebook to contact a manager about it. Then all they can do is send out the same sweater that fell apart. At this point, almost A YEAR LATER, something is better than nothing. I believe I should have been given the original replacement items that I was promised.
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