PR's review of Audi Mercedes Benz Porsche of Albuquerque

Audi Mercedes Benz Porsche of Albuquerque

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Customer Reviews & Ratings
Complaint Posted 11/22/2010
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Review 11/22/2010
I own a 2006 Audi S4. I find the service department is very rude to customers, does not answer the phone and is unresponsive. My last dealing with the service department was when my S4 broke and I needed to call to schedule an appointment so the tow truck could drop it off. I called 5 times with no answer over a two hour period. When I finally got through, the response of the individual was "well sir we are very busy". This is my second Audi and will not buy a third due to the customer service or lack of in this dealership. I previously owned a Porsche and will not buy another because I would have to deal with the same service department.
 
 
 
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Additional Business Information
Hours   Phone   (505) 821-4000 Address   8920 Pan American Fwy NE
Albuquerque, NM 87113-2424
Website   http://www.mercedesabq.com Email   dbaker@mercedesabq.com
Contact   David Baker Other  
 
 
 
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