Arion F.'s review of Big O Tires & Service Center

Big O Tires & Service Center

         
Customer Reviews & Ratings
Complaint Posted 11/5/2008
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Review 11/5/2008
I took my car to this service center to get my oil changed today; this is the second time, I don't know why I went back, but it was convenient and cheaper than other places. The first time I went there, I was treated very rudely by the man behind the counter. I had asked him a simple question about the oil and he laughed in my face and smartly remarked to his co-worker. The second time, the other man behind the counter acted like he had no time for any question I may have, and again treated me very disrespectfully. Also, this happened both times as well, I had to wait an extra half hour or so, because they had run out of oil filters. A business that regularly does oil changes should have extra oil filters, or at least notice that they are running low before they run out. I am not upset about the oil change itself, I am upset with the quality customer service that I didn't receive, and that the hired staff seems to lack.
 
 
 
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Additional Business Information
Hours   Phone   (805) 962-4523 Address   136 E. Haley
Santa Barbara, CA 93101
Website   Email   lenny19822002@yahoo.com
Contact   Tobia Guberman Other  
 
 
 
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