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Review 3/4/2011
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Placed an order on 2-11-11 for five items. When I placed the order, I was notified that one of the items was out of stock and that the entire order wouldn't ship until that single item arrived. The item would arrive in 17 days from the manufacturer. It would have been nice to have known the item was out of stock prior to placing my order. Regardless, I stuck it out.
17 days later on 2-28-11, I don't have an update on what's going on withth e order. I e-mail them for an update and the reply is "Order is scheduled to ship complete on Tuesday, 03-01-2011". I'm thinking great it will be here in a few days...NOT. I e-mail them on 3-2-11 for a tracking number and the reply is :
"Hi, The manufacturer told me that the vertical strap buckle was shipping on 2/28, so we should have received it yesterday. I will contact them again and request that it be released for shipment immediately. I apologize for the inconvenience. Lindsey "
Mind you, according to them they have the other 4 items in my order and are waiting for a single item from the manufacturer. I call COPquest today and they tell me that they will call the manufacturer...needless to say, order was cancelled. I will probably be retired before I get the gear I ordered from them.
If you want your order in a timely manner, don't order from them. Their website doesn't have a fuunction to tell you if the item is in stock before placing your order.
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