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Review 11/19/2007
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I used the services of Crystal Limousines 2 weekends ago for a wine tasting tour. I was skeptical at first because of all the horror stories I have heard and have had a few not so great airport service experiences in the past. I chose Crystal not becasue of the ranking (because it was not the best) but because after I spoke with several other companies and then spoke to Crystal's customer service rep, I noticed a significant difference in the professionalism. I chose Crystal because their staff was extremely professional,friendly, answered all my questions, emailed me a list of the Temecula vineyards with a description of what each had to offer and took the time to answer all my questions. . Our service was nothing less. Ian, a very well manner British Chauffeur picked us up in a gorgeous Limo that was not only spotelss, but very tastefully decorated. He gave us a royal treatment that my friends and I will never forget. He took the time to explain all the various features of the Limo and how to operate each, made sure our Limo was cleaned out each time we left the Limo and made sure each and every person was safely at their destination, waited for the person to go back in and then drove to the next destination. The overall experience was nothing but Superb. I think Crystal is definately among the best in service. People usually only file comments about bad service. I think it is only fair that we acknowledge and commend companies for excellent service. I will definately use Crsytal for every spoccsion that me and my family have.
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