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Review 12/23/2010
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Do not order from this company! They are a scam and a fraud. I ordered what I thought was Brazilian Virgin Human Hair Lace Wig and received a ratty shythetic wig directly from China. They do not even see the merchandise before it is shipped to you. After placing my order I serfed the internet and found lots of negative comments and a "F" rating with the BBB. I emailed a request to Ego to cancel my order. A man called me from their California location and assured me that my order was as described on the website and he was "looking" at it. When I checked the UPS tracking it showed that it was shipped directly to me from China and had never been in California.
I have tried to return the wig via UPS to their Sherman Oaks location which the BBB has this address on record. UPS confirmed that they are no longer at this address. I am trying to get Ego to refund my $350.00, but they do not respond to my emails or phone messages. You would hope that they would step up and do the right thing and try to redeem themselves as a business. If they prove to indeed be a scam then they should be reported to the FBI. Money is too hard to come by nowadays for someone to set up website scams to sell deceptive merchandise and steal your money.
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