Donna L.'s review of

Preferred Members
5.0 star rating 1 miles
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Customer Reviews & Ratings
Complaint Posted 5/14/2013
. 1
. 0
EyeBuyDirect Very bad experience
Bad! Do not order form these people. My frames measured wider. They offered refund if I pay a restock of 10$ I pay postage I told them I want full refund, they pay postage, no extra fees. On top of this they sent their 'proper' but hidden-measuring guide-without
side lugs-which is a huge discrepancy to the measuring guide they show in their product description. Even when I used their "hidden" guide, the frames ended up being smaller than stated. I have taken this case to paypal. I have photo's including their screen
shot of the size frames and their product diagram which includes side lugs, my online chat, and emails. In one review they ask to rate the can you rate price on something that's useless????
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Additional Business Information
Hours   Phone   (855) 393-2891 Address   5300 Ontario Mills Parkway, Unit 400
Ontario, CA 91764
Website Email
Contact   Roy Hessell Other  
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