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Fraudulent company avoid at all costs
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I will be reporting First National to FMCSA, my state agency, ATA, and BBB for fraud and severe overcharging.
I want to start off by saying this is the first time I've use a moving company so I'm admitting my inexperience. I clearly looking back missed all the red flags regarding this company. First red flag: They required two large deposits. 2nd red flag: they require payment in cash or zelle form. BOTH red flags mentioned by https://www.forbes.com/home-improvement/moving-services/dealing-with-moving-company-scams/
Avoid the broker Shelley at all costs.
This is the bottom line: She as the broker and those in conjunction with her continually blurred, hid, misrepresented and used language to intentionally confuse and inflated the price to me, over a period of weeks. The original quote of $2900 was more than doubled by the move day. At the very least, the "final" amount you owed ended up being 45% higher in the day of the move, all while the movers threatened to leave and she as the broker continued to misrepresent the costs with me without proper documentation.
They took blatant advantage of my inexperience.
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