Michelle's review of IQ Derma

IQ Derma

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Complaint Posted 1/26/2008
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Review 1/26/2008
I like only the advertisement picture, dramatic. I do believe that this company falsely represents their "30 day Free Trial". First of all, a trial should begin upon receiving of the actual product, not when the order is placed. For a 30 day free trial needs to be a 30 days of trial, that should consist of use of product for the said 30 days. Not the 30 days minus the nearly two weeks waiting period for it to arrive in the mail and the gross amount they charge you if you don't actually cancel in time, minus the two weeks necessary to get the junk back to them. This is not a "30 day free trial", it's a gimmick with falsehoods from the beginning. I cannot tell if the product will even be effective in such a short period of time. Where are the 30 days of Free Trial, in the shipping only?

What I would suggest in order for this to be a valid and ligitimate offer, would be that a representative should contact consumer close to the end of an actual 30 day trial to find out if customer wishes to continue the product. If not, then the customer ought to be responsible for returning the product to company and nothing more charged to customer account.
 
 
 
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Additional Business Information
Hours   Phone   (310) 683-0940 Address   2301 Rosecrans Avenue Suite 4100
El Segundo, CA 90245
Website   http://www.iqderma.com Email   mike@ibinc.com
Contact   Mike Shay Other  
 
 
 
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