Greg B.'s review of LA Stucco, Inc.

LA Stucco, Inc.

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Complaint Posted 5/17/2011
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Review 5/17/2011
I HAD A BIG PROJECT GOING IN CORONA DEL MAR REPLACING WINDOWS. I FOUND LA STUCCO ON LINE AND HAD DANEIL COME OUT AND GIVE ME QUOTE TO PATCH SEVERAL WINDOWS. HE QUOTED THE JOB INCLUDING SCAFFOLDING OF HIS OWN AND WHEN IT CAME TIME FOR HIM TO DO WORK HE WANTED TO CHARGE ME FOR SCAFFOLDING THAT HIS GUYS NEEDED TO FINISH THE JOB. ALSO ON THE QUOTE HE DID NOT EVER HAVE A PAYMENT SCHEDULE TO FOLLOW HE WOULD JUST SEND AN INVOICE FOR ANY AMOUNT HE WANTED AT THAT TIME. AFTER THE JOB WAS GOING FOR A WHILE THEY SAID THEY WOULD BE FINISHED IN TWO DAYS THAT NEVER HAPPENED. THEY WOULD SAY THEY WOOULD BE THERE THE NEXT DAY AND NEVER SHOWED UP OR CALLED THAT HAPPENED SVERAL TIMES. I FINIALY HAD TO THROW THEM OFF THE JOB AND GET A COMPANY THAT DOES WHAT THEY SAY THEY ARE GOING TO DO. IN THE END I HAD TO PAY FOR A COMPANY TO HAUL THERE TRASH AND SAND OFF THE JOB AND PAY FOR PLANTS THAT WERE DAMANGED BY LA STUCCO THAT DANEIL SAID THEY WOULD PAY FOR AND NEVER DID. I WOULD THINK TWICE BEFORE I USED LA STUCCO.
 
 
Business's response - by Daniel Fitzgeraldon 5/18/2011
In response to the scaffolding. As stated in my original proposal email dated 11/18/2011, my EXACT comments are cut and paste below: "As stated in the proposal, I can organize for 9 frames and respective planks and cross-braces etc, but that will cost you monies for my supply and transport etc. I will have to buy these extra frames also as ALL of my scaffolding equipments is out at other jobs right now. Your call sir; just let me know." In regards to the payment schedule, i would like to reference my email to you dated 01/05/2011. My EXACT comments are cut and paste below: "FYI, the payment schedule will be 50% upon completion of lath and 50% upon completion. This keeps it simple as we are only talking relatively small numbers." I was then delayed for over 2 MONTHS due to changes in the condo association, and asked to re-write my proposal and submit to the condo managment company. I was then asked AGAIN to re-write and submit to YOU personally. I wasn't paid for over 6 WEEKS and when i did receive a payment it was a partial payment which i took purely just to help you out. In regards to the trash and the so called plant damage. I have and HAD no idea what you are talking about until this Trustlink complaint. I have tried as you know to resolve this via payment to compensate for anything that we supposedly left behind (even though NO-ONE mentioned this to me), but you obviously do not want to remedy this and are more interested in clouding our good name. Yes there was some delays in scheduling towards the end, but this was 100% due to the constant back and forth with your association and unfortunately our schedules are made WEEKS in advance. It is foolish to believe that you can just snap your fingers and we will return the next day when you are ready for us. As i politely tried to explain to you. I'm sorry that you feel your experience was an unpleasant one, but you are far from blameless sir.
 
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Additional Business Information
Hours   8am - 5pm Monday to Saturday. Phone   (424) 270-0412 Address   8484 Wilshire Blvd., Suite 220
Beverly Hills, CA 90211
Website   http://www.lastucco.com Email   daniel@lastucco.com
Contact   Daniel R. Fitzgerald Other  
 
 
 
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