Valerie W.'s review of L'Mode Bridal Creations

L'Mode Bridal Creations

         
Customer Reviews & Ratings
Complaint Posted 6/11/2009
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Review 6/11/2009
We took my daughters wedding dress here to have alterations done. It is a couture dress. The owner Dorie Kong said she could make the dress perfect. This was 09/23/08. We came back for a fitting and found that the dress was cut off 4inches too short. My daughter is 5'10. All Dorie could say was that my daughter could go barefoot at her wedding. This was not acceaptable we paid this women to fix this dress not make it unwearable! Dorie said she could fix this. My daughter lives in Colorado. I came by to check on the dress after 45min I found the dress on the floor taken apart. I told them I wanted it fixed and cleaned. We came back for a fitting, the dress no longer fit. I asked for my money back. Dorie said if she gave our money back she would keep the dress. I took the check and the dress. It was now two weeks to the wedding. My daughter was very upset and crying at a time that should be happy. We found someone at last minute that put the dress back together added 4inches. It was not the same dress we bought but it was close to perfect. I want people to know the stress and grief that Dorie Kong brought to my daughters wedding. This is something not soon forgotten.
 
 
 
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Additional Business Information
Hours   Phone   (714) 730-8919 Address   13762 Newport Ave Suite A
Tustin, CA 92780
Website   http://www.Lmodebridal.com Email   dorie@Lmodebridal.com
Contact   Dorie Kong Other  
 
 
 
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