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Monox Billing Service c/o Robert T.Stewart
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I received a bill from CRNA Robert T. Stewart c/o Monox Billing Service ACCT# RRS130558 on 02 June 2014. The bill states it is a Third Notice when in fact it is a First Notice. I called and spoke with Yesenia #117 who stated that she did not know I had
TRICARE after I informed her that I was active duty military and my entire medical is covered 100%. Yesenia also stated that Robert Todd Stewart was not aware of my insurance through the military. I informed Yesenia that I was a patient at Bay City Surgery
Center and when I filled out my patient paperwork it has my insurance information included. Yesenia stated that Robert T. Stewart would not be aware of that information, although my anesthesia was performed by Robert T. Stewart at Bay City Surgery Center on
the day of the procedure (service) 11/15/13. Yesenia also stated that she requested the insurance information from Kristen at Bay City Surgery Center and was refused my insurance information. I have had issues with Bay City Surgery Center in that I had to
make numerous requests for my medical records. They refused to give me my medical records and when I visited their office on 18 March 2014, I was only provided a few copies of my medical record which included very little information about my medical treatment
at Bay City Surgery Center. I complained to Stevie (office manager) and after a couple of attempts was finally sent my complete medical record. Monox Billing Service is attempting to defraud the government by sending me a bill for $3000. Monox Billing Service
and Robert T. Steward made no attempts at filing a claim with Tricare for the services provided.
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