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Customer Service Winner
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Starting a small business and needing cards right away, I threw together something in Word an uploaded it to Overnight Prints. Nothing showed in the preview window, so in frustration I sent them an email. I received a response the same day even though it was Saturday, with a clear set of things to try.
I tried the steps and was still having trouble, so emailed again. I got another quick response with a very long set of steps tailored to my specific setup. Wow! I was impressed (thanks Lisa!).
I finally got the cards uploaded and looking good, but was still concerned about the print quality.
Because by then I was running out of time, I had the cards expressed to the hotel where I would be staying. They arrived a day early and were waiting for me when I got there. Not only that, they look fantastic -- way better than I expected for the price.
I'm sold. This is the best customer service I've gotten in years. I will definitely use them for future orders.
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