J. V.'s review of Overnight Prints

Overnight Prints

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Customer Reviews & Ratings
Review Posted 10/11/2012
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Customer Service Winner
Starting a small business and needing cards right away, I threw together something in Word an uploaded it to Overnight Prints. Nothing showed in the preview window, so in frustration I sent them an email. I received a response the same day even though it was Saturday, with a clear set of things to try. I tried the steps and was still having trouble, so emailed again. I got another quick response with a very long set of steps tailored to my specific setup. Wow! I was impressed (thanks Lisa!). I finally got the cards uploaded and looking good, but was still concerned about the print quality. Because by then I was running out of time, I had the cards expressed to the hotel where I would be staying. They arrived a day early and were waiting for me when I got there. Not only that, they look fantastic -- way better than I expected for the price. I'm sold. This is the best customer service I've gotten in years. I will definitely use them for future orders.
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Additional Business Information
Hours   Monday - Friday: 5am - 10pm PST Saturday & Sunday: 7:30am - 5pm PST Closed holidays Phone   (888) 677-2000 Address   P.O. Box 15390
Irvine, CA 92623
Website   http://www.overnightprints.com Email   bbb@overnightprints.com
Contact   Lisa Tai Other  
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