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**DO NOT POWER WASH YOUR ROOF** DO NOT USE SHAHRULE's POWERWASH & CLEANING SERVICE!!!
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I can't even tell you the owner's name because he never mentioned it to me, but then again, I wouldn't want my name tied to the low quality work and professionalism he provided either. I will refer to him as 'Shahrule' for the sake of this review.
I was gathering quotes for SOFT washing for our dental office's roof that had lichen growing, and even though Shahrule has a POWER washing company, he said it wouldn't be an issue. I requested to use chlorine or bleach on the roof instead of roof cleaner, as instructed by our roofing claims specialist, he said it wouldn't be an issue. I informed him of the pine needles and debris on the roof that needed to be removed before spraying, he said it was no issue. He quoted us cheaper than the other companies, and although he seemed uneducated and unprofessional over the phone and text, we chose to move forward with his services.
On the day Shahrule was scheduled to clean, he texts me and says the roof is more work than he thought and increased the quote. I agreed to pay him the extra $100, even though I already mentioned to him what this excessive job would entail, thinking it was an honest mistake. He texts me once the job is completed and admits the job wasn't completed to the best of his ability but again, I let it slide because I thought he was being modest. We pay Shahrule the next day, arrange the check pick up for him (because he was eager to get his money), and that was that.
Our roofing specialist came out a week after Shahrule's services were performed to check the lichen growth, and he informed me that NOT ONLY was the roof now damaged due to the POWER wash, there were clear patches that wasn't even touched by water, AND there was no indication of any type of chemicals used on ANY of the roof.
I called Shahrule to tell him about the errors of the job and how dissatisfied I was with his service, and instead of offering to clean the roof again or reimburse us, he got defensive and claimed that our roofing specialist, with 20 years of experience working with roof cleanings, did not know how to handle lichen and claims his chemicals would work (although again, there was no indication that any chemicals were used on the roof in the first place). Shahrule proceeds to tell me there is no contract holding him accountable, to take him to court because "he risked his life" performing this job, and hung up on me.
Shahrule told me he doesn't care about a bad review, so here it is. Please save yourself the hassle and use another company. He doesn't care about the bad reviews, and he isn't going to care about the bad services he performs for you- he just wants your money. Anyone running a business with Shahrule's business tactics, professionalism, or service methods should not be running a business at all.
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