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Review 11/11/2011
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I paid the fee for service of a complaint, and the service ended up being a service by substitution. 1. Once these people had my money, they were very hard to get a hold of for any type of update. 2. Once I was able to make contact with Brian (office manger, owner?) I received repeated promises of verbal updates, which were never followed up on; I ALWAYS had to call them repeatedly to ever get a hold of ANYONE in order to find out how things were proceeding. And once I did get a hold of someone, it was usually "oh, that's going to be done tomorrow". 3. Once service was finally achieved, I actually had to threaten these people with complaints to the DA/Consumer Affairs/ BBB in order for me to get my POS. 4. Upon moving for default in the matter, the court kicked it back to me because these cretins did not include the declaration of diligence apparently necessary for service to be completed re a service by sub. When informed of this, first they tried to shake me down for an additional service fee of $45, which I finally agreed to pay if they put in writing that they WOULD send me what I need, then I've never heard from them in any manner. In a nut shell, these people are non-responsive, incompetent, and completely undependable. They should not only NOT be in business as process-servers (and nobody, I mean NOBODY regulates process servers), I wouldn't count on them to serve a lab rat to a python.
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