James W.'s review of UPC Medical Supplies, Inc.

UPC Medical Supplies, Inc.

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Review Posted 1/25/2013
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A personal experience
I've purchased more than a few orders from UPC through their online store, GoAcupuncture before, so when I planned to visit the States during Christmas of last year I decided to stop by their physical location in San Gabriel to see what they had to offer. Knowing that I would be arriving around Christmas time, I was very surprised to hear from them that they would open doors on the weekend just for me (being a long time customer and all). When I arrived, I had a long chat about their latest products over a nice cup of tea. They seem to be very nice people. Now the store wasn't too large, but the variety of products they had were mind boggling. I ended up leaving the store with more than what I had intended to buy. It appears that the more you purchase from them, the higher discounts you receive. I brought a defective portable lamp with me, (it had been DOA, but since the high international shipping costs I decided to exchange it in person). Unfortunately, they didn't have the same model in stock. But they were nice enough to apologize and exchange for a similar product. I've never had any problems with ordering from them online in the past and I didn't have any issues in dealing with them in person either. It's good to have a personal level of service these days.
 
 
 
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Additional Business Information
Hours   Mon-Fri 9AM-5:30PM
Sat 10AM-2PM PST
Phone   (626) 285-1600 Address   317 South San Marino Avenue
San Gabriel, CA 91776
Website   http://www.goacupuncture.com Email   info@goacupuncture.com
Contact   Daniel Hue Other  
 
 
 
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