A.P.EX. American Professional Exchange, LLC

2.6 star rating Rating - based on 5 reviews & complaints
ProAuPair is the Au Pair cultural exchange program of A.P.EX. providing recruiting & placement services between qualified childcare providers from Europe and host families in the United States.  
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A.P.EX. American Professional Exchange, LLC Categories
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/16/2021
Pro Au Pair is Putting Medically Fragile Children At Risk
I couldn’t agree with Denise R. more - we are in the same situation. The agency representatives give the au pairs poor advice regarding social distancing practices and promote risky behavior that goes against CDC guidelines. Au pairs are encourage... Read More »
 
 
 
Complaint Posted 9/15/2020
Time for some transparency here about APEX Pro Au Pair
I am disappointed with this agency for several reasons. 1. Our au pair arrived in late January 2020. When Covid 19 hit, she routinely reminded me that "all the other au pairs are going home to Germany." (A veiled threat when we are in a vulnerable... Read More »
 
 
 
Complaint Posted 11/7/2018
Poor Quality Care
Another unsaturated ProAuPair customer here. We were drawn in by their claims of professionalism. What we got were two completely unprofessional, lazy, and self-centered children. Their experience was greatly overstated, and they lied to us over a... Read More »
 
 
 
Review Posted 9/19/2011
Review 9/19/2011
ProAuPair solved our childcare problems and has allowed me to return to work full-time. With two special needs children, I was unsure I would be able to find a nanny or Au Pair with the right qualifications. But ProAuPair put us in touch with two... Read More »
 
 
 
Review Posted 9/19/2011
Review 9/19/2011
ProAuPair was very helpful in helping us find the best Au Pair for our family. We chose this agency because the Au Pairs are qualified to work with children who have special needs. This was important for our family as our daughter has special need... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday: 8am - 6pm PST and on Weekends and Evenings are appointments available Phone   (949) 903-2348 Address   433 Calle Familia
San Clemente, CA 92672
Website   http://www.proaupair.com Email   susan@proaupair.com
Contact   Susan Asay Other  
 
 
 
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