Complaint
Posted 1/3/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/03/20
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YORKTOWN, VA
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The absolute worst
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This company is very difficult to contact. I had set up an auto payment on my card, and the card was cancelled due to fraudulent charges. I called repeatedly and left messages (what kind of business doesn't answer the phone?) until I finally spoke... Read More »
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Complaint
Posted 5/5/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/05/17
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BOWLING GREEN, OH
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Misleading with billing
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Cannot accurately send out billing notices.
Notices show total amount due...which is not total due, just what regular payment should be. So if there is a past due amount, it isn't clearly shown.
They send out letters backdated. Received a... Read More »
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Complaint
Posted 12/14/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/14/13
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Worst Company Ever.
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Called about my loan, the most abusive Reps you can think of. 1-of them Robert so LOUD, NO MANNERS no RESPECT. He needs to make sure his phone is fully off b4 talking bad about customers. I hear him say (stupid people I have no time for stupid lec... Read More »
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Complaint
Posted 12/5/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/05/13
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Bad, Bad customer service.
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I called Viewtech regarding my account, the first rep I talked (Isabelle) untrained and not capable to assist me with something very simple told me I had to talk to a manager; I was unable to perceive why and put Hanna the “manager” on the phone v... Read More »
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Complaint
Posted 11/5/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/05/13
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Murrieta, CA
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No help
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We have and account with you all, and she called your business. A woman identifying herself as Anna answered the phone; my mom talked her about her account. I know she is late on her account and this why she called to seek a cure for the situation... Read More »
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Review
Posted 11/5/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 11/04/13
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NO PRIVACY
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Be aware of Viewtech,they release info to any-1. My boyfriend called and Isabella released info about my account I HAVE NEVER authorized them to talk to a 3rd party, I was upset and called, talked to Hanna who failed to read my rights. Little as s... Read More »
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Complaint
Posted 6/30/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/30/13
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Main, NY
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Customer service issue
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My wife and I have an account with Viewtech Financial, first no direct website for payments, to contact or to review status of my account, we are so disappointed about their services in general. We noticed many changes on management but not good o... Read More »
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Complaint
Posted 6/19/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/19/13
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No Customer Service No online Banking
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I have had the same experience as James W. They do not offer online payment options. They are a financial institution but only operate with checks. They charge late fees, but do not let you know that they are charging late fees. I found out today... Read More »
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Complaint
Posted 8/19/2011
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1 Review
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0 Question
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24 Profile Views
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0 Answer
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Trustlinker since 08/19/11
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Hampton, VA
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Review 8/19/2011
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Called today 19 Aug 2011 to make my first payment. I gave them my information regarding my financial institution and asked to use the date as my check number of record for ease of tracking purposes and I don't use checks anymore. Other institution... Read More »
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