Total Body Experts

4.6 star rating Rating - based on 434 reviews & complaints
Total Body Experts began with a simple mission in mind. Our goal is to provide unbeatable prices with the best customer service. We are comprised of a team of individuals who have our customer’s best interest at heart.  
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Total Body Experts Categories
Exercise Equipment Sales and Service
Exercise and Physical Fitness Programs
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Customer Reviews, Ratings & Complaints
Review Posted 5/18/2020
Great Experience Highly Recommend
Talked with Stephen Uzan very knowledgable, has a great personality, and answers all my questions... In regards to my purchase of LeMond Revmaster Pro Spin Cycle. Read More »
 
 
 
Review Posted 5/15/2020
Great Experience
I chose Total Body Experts partially because they are in California. I admit that I almost gave up after several failed attempts to get someone on the phone or chat, but we are in the middle of a pandemic and home fitness equipment is a hot commod... Read More »
 
 
 
Review Posted 5/14/2020
Excellent buying experience
Just ordered an indoor cycle today. I enjoyed my call with Steve as he answered all my questions and set me up with the bike that perfectly fits my needs. I recommend that anyone interested in purchasing an indoor cycle start with Studio Cycles! Read More »
 
 
 
Complaint Posted 5/14/2020
beware
Nice people if you can get a hold of them, but they seem to be used to selling to gyms and are struggling to service consumers directly. Perhaps not living up to delivery promises is understandable but they do not respond to customer inquiries abo... Read More »
 
 
 
Review Posted 5/13/2020
Elliptical purchase
Steve Uzan was really a pleasure to work with. He was very knowledgeable and was able to answer all of my questions regarding my interest in purchasing a Life Fitness elliptical. I won't receive the item for another month or so, it seems, but it's... Read More »
 
 
 
Review Posted 5/13/2020
Great overall experience. Highly recommended.
This was a great experience on buying my new Stages spin bike. From the initial order through the delivery communication was great and they were always very quick to respond to questions. I would highly recommend doing business with them you will... Read More »
 
 
 
Review Posted 4/30/2020
Great, knowledgeable sales team
Was torn between a Peloton and a Stage spin bike and spoke with Stephen Uzan who was incredibly helpful and knowledgeable about a range of spin bikes --pros and cons of both. Appreciated his candor and willingness to talk through options with me.... Read More »
 
 
 
Complaint Posted 4/15/2020
POOR customer service
I ordered a $2000+ exercise bike from these people. While Chris stated that it would be shipped in 3-5 days the invoice stated that it would be shipped in 5-10 business days and then take 3-5 more business days to arrive at the delivery location.... Read More »
 
 
 
Review Posted 4/6/2020
Eventually got me my bike, but wasn't the most pleasant process
I've updated this review several weeks after my initial review. Ordered a bike, was promised shipping within a few days. After a week, emailed the salesman back to inquire, and got no reply. Tried again a few days later and once again got nothing.... Read More »
 
 
 
Complaint Posted 3/30/2020
Nothing but problems and poor service
I ordered an elliptical and it has been a nightmare. They promised to follow up regarding shipping multiple times and the machine was "ready to go out the door" for weeks and weeks; finally after almost 3+ months and numerous phone calls it shippe... Read More »
 
 
 
Review Posted 3/27/2020
Great customer service!!
My experience with Chris was wonderful and so helpful. I was looking for a Precor Elliptical that was closer to my budget. Chris took lots of time to explain how the process worked to get a refurbished elliptical. He is very knowledgeable and I fe... Read More »
 
 
 
Review Posted 3/21/2020
Amazing Customer Experience
I had an amazing customer experience with Studio Cycles! When I called initially to learn about their product offerings, the sales manager was very knowledgeable and easy to work with. Jay gave me all the information about the Schwinn AC Performan... Read More »
 
 
 
Review Posted 3/14/2020
Schwinn AC Performance plus carbon blue purchase
Very rare to have the type of follow up that Chris Birky showed today once my wife and I showed interest in purchasing a spin bike. He was very up front, took the time to answer our myriad of questions and followed up with answers within minutes t... Read More »
 
 
 
Review Posted 3/13/2020
New purchase / Robert G./ Virginia
After looking over many spin bikes and looking over many reviews of spin bikes. Total Body Experts (Steve Uzan) have proven to be the best in knowledge. Helping to guide me into a choice that makes sense. After a few calls we came to an agreement... Read More »
 
 
 
Review Posted 3/10/2020
Just purchased Lemond Revmaster Pro Indoor cycle :-))
As we have just donated our original Lemond Revmaster to a dear friend- going through cancer... It was important for us to make sure we had another Lemond Revmaster spin bike. Chris (@ Studio-cycles.com) was VERY Helpful!! A Great Experience & a w... Read More »
 
 
 
Review Posted 2/22/2020
Great Service
Steve was really a pleasure to work with. He was very knowledgeable and was able to answer all of my questions and help me find the bike that really fit my needs. I haven't received it yet but will update the review when I do. So far a stellar job... Read More »
 
 
 
Review Posted 2/12/2020
New purchase
Steve Uzan did a great job explain product features and benefits, as well as differences between models, types of machines, etc. He was never impatient and seemed to have my best interests in mind at all times. I look forward to receiving and usin... Read More »
 
 
 
Complaint Posted 1/23/2020
Believe the negative reviews, the service here is terrible!
StudioCycles aka Total Body Experts has provided some of the worst service I have ever experienced. I ordered a bike the beginning of November in hopes of having it for Christmas (as promised) and I did not receive it until mid January. To make ma... Read More »
 
 
 
Complaint Posted 1/6/2020
didnt deliver white glove service and wont call us back
I paid for a used nustep 4000 and the white glove delivery. They had the machine delivered outside in New England winter. I can't get them to call me back now either. I'm out $500+ for the delivery and had to hire some guys to bring it up. Mary Read More »
 
 
 
Review Posted 1/2/2020
Exceptional Service from Studio Cycles
I just had the BEST experience with Stephen at Total Body Experts/Studio Cycles. I called thinking I had done my research on which spin bike I would be gifting myself in 2020. After talking with him, I learned that there was a better bike out ther... Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website   http://www.totalbodyexperts.com Email   marc@totalbodyexperts.com
Contact   Marc Erickson Other  
 
 
 
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