Complaint
Posted 11/30/2017
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1 Review
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Trustlinker since 11/30/17
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OKLAHOMA CITY, OK
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Unprofessional Customer Service
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Just like many reviews posted about this company, something has happened to this company's professional interaction and business practices. I just recently had an order I needed to cancel and then found out I would get house credit instead of a re... Read More »
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Complaint
Posted 10/9/2017
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1 Review
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0 Question
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Trustlinker since 10/09/17
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SALT LAKE CITY, UT
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Extremely Poor Customer Service
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Have a problem with an order; no one will respond; no one will answer the phone. Have been trying for hours to speak with an actual person. Very sad, they used to be a good company but I would not recommend them now and will be moving all of our b... Read More »
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Review
Posted 4/22/2015
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1 Review
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Trustlinker since 04/22/15
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FRANKFORT, KY
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Completely Satisified
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I find it odd that some folks have had the problems they discuss here. I have been using Zoo exclusively since 2009 for most of the products they offer, more than 3,500 jobs, with complete satisfaction. Sure, there have been a few problems. And th... Read More »
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Complaint
Posted 12/23/2014
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 12/23/14
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WINNSBORO, TX
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Review
Posted 8/11/2014
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1 Review
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Trustlinker since 08/11/14
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RIVERSIDE, CA
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Issue resolved
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I initially had a problem with Zoo Printing's protocol of handling files/customer service, but it was resolved when Shannon, the Customer Service Manager responded to me after I contacted them and he worked out a reprint to my client's satisfactio... Read More »
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Complaint
Posted 6/14/2014
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 06/14/14
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DORCHESTER, MA
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Zoo Printing is AWFUL!!!!!!!!!!!!!!
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Let me tell you about our experience with Zoo Printing. The company is disorganized, the customer service is in the toilet, there prices are a little higher than other trade printers and their quality is inconsistent at best. We worked with them f... Read More »
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Review
Posted 6/10/2011
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1 Review
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0 Question
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20 Profile Views
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0 Answer
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Trustlinker since 06/10/11
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Review 6/10/2011
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I am a small offset printer with limited capabilities. I decided to broker printing with Zoo Printing over two years ago to be able to offer my customers full color options. I have found their prices are great and so is their quality.
I admit the... Read More »
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Complaint
Posted 4/17/2011
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1 Review
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0 Question
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36 Profile Views
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0 Answer
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Trustlinker since 04/17/11
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Review 4/17/2011
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I used and owned one of their websites for a year. With all the promises of customer support and help getting seen on the net, I decided to NOT renew the site with them, especially after they raised their rates for a site that I never once receive... Read More »
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Complaint
Posted 4/16/2011
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1 Review
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 04/16/11
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Review 4/16/2011
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Zoo Printing is a disaster. They're order system has continued to fail them through recent updates. Their file upload area of their website will regularly not accept pdf files of 1-3mb in size and their customer service is absolutely atrocious. In... Read More »
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Review
Posted 7/14/2010
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3 Reviews
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0 Question
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115 Profile Views
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0 Answer
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Trustlinker since 06/11/10
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Brea, CA
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Review 7/14/2010
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I love how the three Reviewers below fail to mention what company they are with or fail to link themselves for any possible reference to who they are as a company or designer. Not saying those reviews are false postings or anything from other comp... Read More »
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Complaint
Posted 6/24/2010
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 06/24/10
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Review 6/24/2010
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We've been using their service for more then an year, and we did not have problems with them until recently, but it seems like they have grown and could not handle the load anymore. And the same is true for their customer service.
I have placed th... Read More »
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Complaint
Posted 12/6/2007
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1 Review
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 12/06/07
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Review 12/6/2007
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I have been working with Zoo Printing now for about 6 months. At first they were doing a good job on my business cards; I would order them from their trade service. Recently, I had 1000 UV coated high gloss cards printed and I delivered the cards... Read More »
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Complaint
Posted 10/17/2007
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 10/17/07
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Review 10/17/2007
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Horrible Customer Service, The people in the office have very bad attitudes, Each time we have delt with them they get smart and try to make you feel stupid. They try to make it seem like the questions you are asking dont make sense to them. Carlo... Read More »
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